Salesforce Flatlines After GPT-6 Astra Erases 4%

Salesforce (NYSE: CRM), the customer-relationship-management software leader, fell approximately 4% Tuesday after GPT-6 Astra reignited Wall Street concerns that general-purpose artificial intelligence could absorb functions currently handled by specialized software. The stock steadied Wednesday, trading nearly flat at $248.84. The latest quarterly results provide support for bullish investors. Remaining performance obligations reached $33.5 billion, while quarterly revenue totaled $11.3 billion. Agentforce annual recurring revenue exceeded $1.5 billion after more than tripling year over year. However, Agentforce remains small relative to Salesforce’s broader business. Its annual recurring revenue represents approximately 3.2% of the company’s $46.25 billion full-year revenue-guidance midpoint. Contracted obligations equal roughly 72% of annual guidance, providing a substantial near-term cushion as customers evaluate newer AI models. That protection may not be permanent. If independent agents become capable substitutes, Salesforce could face pressure on seat growth, pricing and renewals. The key investor question is whether Agentforce can expand quickly enough to offset disruption from increasingly capable general-purpose models. Valuation reflects part of that concern. Salesforce trades 26.97% below its $340.76 GF Value estimate, suggesting investors have already priced in a meaningful portion of the potential disruption risk. The discount may provide support, but it does not eliminate execution risk or the need for successful AI commercialization. GuruFocus has detected six warning signs for Oracle (ORCL). Investors can also use GuruFocus’s free DCF calculator to test whether CRM is fairly valued. Salesforce therefore presents a mixed near-term picture: strong contracted revenue and rapid Agentforce growth versus an emerging AI threat to the specialized-software model.